Refund & Cancellation Policy
Transparent, prompt, and customer-first refund policies for complete peace of mind with every SAAVIRA order.
Fast Processing
Refunds are initiated within 24 to 48 hours after the returned product passes quality inspection.
Original Source Refund
Amounts are credited back directly to the original payment source via RBI regulated payment gateways.
Pre-Dispatch Cancellation
Cancel your order free of charge anytime prior to courier dispatch for an instant 100% full refund.
Settlement Timelines
Refund Modes & Processing Time
Online Payments (UPI, Cards, NetBanking)
Refunded directly to the original bank account, debit/credit card or UPI handle used during checkout.
Cash on Delivery (COD)
Transferred securely via NEFT/IMPS bank transfer or instant UPI payment once account details are provided.
Store Credit / SAAVIRA Voucher
Issued as a digital gift voucher code valid for 12 months on any future saree or textile purchase.
Order Cancellation Policy
Before Dispatch: You may cancel your order at no cost by emailing support@saavira.com or contacting WhatsApp concierge with your Order ID.
After Dispatch: If the order has already been handed over to courier logistics, cancellation is not possible while in transit. You can refuse delivery or initiate a return within 3 days upon delivery.
Damaged or Defective Items
In the rare event that a package arrives tampered or damaged during transit, please notify our team within 48 hours of delivery along with photos/unboxing video.
We will arrange an immediate prioritized replacement or issue an instant 100% full refund with zero reverse pickup deductions.
Have questions regarding your refund?
Our accounts and support desk is happy to track your transaction reference ID.